Department: Sheriff
Reports to: Dispatch Supervisor
Grade/Wage: Grade 6 / $23.54 to $33.23 per hour
FLSA Status/Hours: Non-Exempt, 40 Hours per week
Answer, evaluate, and prioritize emergency and non-emergency calls for service.
Provide pre-arrival instructions, including CPR, choking assistance, and other emergency medical guidance.
Dispatch appropriate emergency responders (law enforcement, fire, medical) using radio systems and computer-aided dispatch (CAD) software.
Monitor the status of field units and ensure responder safety through regular communication and updates.
Operate a multi-line telephone system, radios, and various computer systems simultaneously.
Maintain accurate and detailed records of all communications and calls for service.
Handle high-stress situations calmly and effectively, making rapid and sound decisions based on protocols.
Assist with the coordination of mutual aid and inter-agency communication when necessary.
Communicate with the public in a courteous, professional, and empathetic manner.
Maintain confidentiality and security of sensitive information in accordance with department policy and applicable laws.
Participate in training programs and maintain certifications, such as CPR, TIME system, and any state or dept. required training/certificates.
Enter and maintain warrants, restraining orders, stolen property, missing subjects, and other entries in state and national databases.
High school graduation or GED equivalent.
Typing speed of at least 35–45 WPM.
Strong verbal communication skills and ability to multitask.
Ability to work in a 24/7 environment, including nights, weekends, holidays, and overtime.
Must pass background check, drug screening, and other pre-employment assessments.
Preferred: Previous experience in emergency communications or public safety dispatch and experience with CAD systems and radio dispatch consoles.
Ability to work semi-independently and react quickly, efficiently, and calmly in emergency situations.
Ability to efficiently operate various radio emergency frequencies and record required data into computer systems.
Proficiency in typing, note-taking, and other miscellaneous office procedures.
Excellent verbal and written communication skills and good mathematical skills.
Sound decision-making ability based on training and experience.
Ability to accurately read a map and give clear directions; familiarity with the City and County.
Knowledge of FCC regulations covering radio and telephone equipment.
Knowledge of law enforcement terminology, codes, and department computer software.
General knowledge of City/County ordinances and functions of all county departments.
Compensation details: 23.54-33.23 Hourly Wage
PI7eb1392fe3fa-30492-40639307
We've spent 16 years building a family law firm that doesn't feel like one. Twenty attorneys, four Arizona offices, and an intricate client base. The work is real, the cases are interesting, and the firm is built to let attorneys practice at a high level without the administrative...
...customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport...
...Registered Nurse (RN) - Psychiatric Services The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from...
...: MEDICAL CALL CENTER SCHEDULER 3033 N. Central Ave, Suite 145, Phoenix, AZ 85012 adelantehealthcare.com Who Are We? At Adelante Healthcare, we believe that healthy people create healthy communities. Our mission is to improve the health of our communities by...
...opportunities available and please ask Equal Opportunity Employer -- Tobacco / Smoke Free Facility Job Types: Full-time, Part-time, Temporary Benefits: ~401(k)~401(k) matching ~ Dental insurance ~ Employee discount ~ Flexible schedule ~ Health insurance ~...