Travel Industry Sales Specialist Job at FAIRMONT, Austin, TX

dndTY0doZGxxQVB2WElhby81S3JFVjBoWlE9PQ==
  • FAIRMONT
  • Austin, TX

Job Description



Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description



Reporting to the Director of Business Travel, responsibilities and essential job functions include but are not limited to the following:

  • Respond to corporate, leisure and entertainment client inquiries while consistently delivering the highest level of service
  • Book and enter room reservations for individuals and small blocks using the Property Management System (Opera)
  • Update BT sales records in local drives and on ACCOR platforms
  • Assist with contracts, proposals, promotions, reports, and client events as needed
  • Update corporate and leisure marketing materials, flyers, and presentations
  • Run daily arrivals reports and coordinate VIP services
  • Assist in the management of ACCOR Hotels programs and promotions as needed
  • Follow department policies, procedures, and service standards
  • Follow all safety policies
  • Other duties as assigned

Qualifications

  • Previous customer related experience required
  • Ability to work a flexible schedule, which may include evenings, weekends and holidays
  • Previous Property Manager System (Opera) experience preferred
  • Computer literate in Microsoft Office applications required
  • Strong interpersonal skills, self- motivation, and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

  • Frequent sitting throughout shift
  • Occasional kneeling, pushing, pulling, lifting, walking and standing
  • Occasional ascending or descending ladders, stairs and ramps

Additional Information



Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Job Tags

Full time, Work at office, Local area, Worldwide, Flexible hours, Shift work, Afternoon shift

Similar Jobs

LAKE CABLE, LLC

Machine Operator Job at LAKE CABLE, LLC

 ...spending account ~ Tuition reimbursement ~ Referral program ~ Production bonus ~ Competitive pay Day Shifts = 6:00am-6:00pm, 7:00am-7:00pm, Night Shifts = 6:00pm-6:00am, 7:00pm-7:00am (Night Shift = 7% Differential) Compensation details: 20-35 Hourly... 

Fresh Baguette

Barista Job at Fresh Baguette

 ...by bakeries in France to the DMV area. We haveexpanded to nine retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission... 

PacifiCorp

Engineer Job at PacifiCorp

 ...PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General Purpose As an Engineer in Pacific Powers Distribution System... 

Confidential

Junior Business Analyst Job at Confidential

Junior Business Analyst Position Description CGI is seeking an enthusiastic, junior business analyst to join a high performing Agile team in designing and building services based web applications for a large government agency. Our team is using a modern development... 

Kuehne + Nagel

Air Logistics Gateway Operations Supervisor Job at Kuehne + Nagel

 ...scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics;...