Job Description

The Role

The Solutions Consultant supports sales teams during the pre-sales phase by providing deep product knowledge and solution development for one or more enterprise SaaS products within Versaterm’s public safety software portfolio.

The Solutions Consultant is accountable for accurate solution representation, demo readiness and contributing to deal progression through MEDDPICC-aligned qualification and Challenger-based commercial insights, while ensuring solution feasibility and effective transition of solution intent into post-sales delivery.

What You Do

• Support sales teams throughout the pre-sales cycle by applying product expertise to customer discovery and solution development.
• Translate customer operational requirements into solution narratives aligned to assigned product(s).
• Contribute to deal strategy discussions by identifying solution strengths, limitations, and configuration considerations.
• Support qualification and opportunity progression in alignment with established sales methodologies.
• Prepare, configure, and deliver high-impact product demonstrations for prospects, customers, and internal sales audiences.
• Leverage AI tools and emerging technologies to enhance solution discovery, demo preparation, proposal development, and customer engagement.
• Tailor demonstrations to customer use cases, workflows, and evaluation criteria.
• Ensure demonstrations accurately reflect product functionality, roadmap commitments, and implementation expectations.
• Maintain demo environments, data, and scripts for assigned product lines.
• Maintain current, working knowledge of assigned enterprise SaaS products, including features, integrations, and deployment considerations.
• Stay informed on product updates, enhancements, and positioning to ensure accurate customer representation.
• Provide ongoing feedback to the product team on feature requests, workflow gaps, and user insights.
• Support the development of technically accurate and compliant RFP/RFI responses.

What You Bring

• Bachelor’s degree in Communications, Computer Science, Public Administration, or a related field (or equivalent experience)
• 5-7+ years of experience in solutions consulting, pre-sales, sales engineering, or a related customer-facing role.
• Experience supporting enterprise SaaS products, preferably in public safety, government, or other regulated environments.
• Demonstrated ability to independently manage pre-sales responsibilities for assigned products.
• Strong presentation and facilitation skills for both technical and non-technical audiences.
• Strong AI literacy, including familiarity with generative AI, copilots, and AI-assisted workflows, with the ability to confidently demonstrate AI-enabled product capabilities and translate technical concepts into clear business outcomes.
• Solid understanding of SaaS solution concepts, customer workflows, and implementation considerations.
• Ability to work independently while collaborating effectively across functions.
• Strong organizational skills with the ability to manage multiple opportunities concurrently.
• Exceptional written and verbal communication skills.

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