Patient Care Coordinator Job at InnovaCare Health, Orlando, FL

dndtWkd4MXByQXZyWFlTaThwU3VHMThsWVE9PQ==
  • InnovaCare Health
  • Orlando, FL

Job Description

LE0040 Nowell 2 Physician Group, LLC

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Summary:                 The role of the Patient Care Coordinator is to collaborate with clients by assessing, facilitating, planning, and advocating for health needs on an individual basis. Successful outcomes cannot be achieved without specialized skills and knowledge applied throughout the process. These skills include, but are not limited to, positive relationship building, effective written/verbal communication, ability to affect change, perform critical analysis, plan and organize effectively and promote client/family autonomy. It is crucial for the Service Coordinator to have knowledge of funding resources, services and clinical standards and outcomes.

Responsibilities:

Maintain ongoing tracking and appropriate documentation on referrals to promote Team awareness and ensure patient safety. This tracking may use an IT database. Ensure complete and accurate registration, including patient demographic and current insurance information. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis and prognosis. Provide specific medical information to financial services to maximize reimbursement to the hospital and physicians. Review details and expectations about the referral with patients. Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion. Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers. Ensure that referrals are addressed in a timely manner. Remind patients of scheduled appointments via mail or phone. Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.

Skills and Specifications

  • High school diploma, sometimes combined with medical assistant certification
  • Strong customer service focus
  • Effective verbal and written communication skills
  • Teamwork orientation
  • Organized and able to manage competing priorities
  • Good judgment
  • Resourcefulness in problem solving
  • Able to take and follow through with delegated tasks and accountability
  • Bilingual skills preferred (English/Spanish)

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Job Tags

Similar Jobs

Canon U.S.A., Inc.

Internal Auditor Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent...

BJC Healthcare

Clinical Pharmacist Specialist Job at BJC Healthcare

Additional Information About the Role Are you looking for a Clinical Pharmacist Specialist opportunity supporting patients in an inpatientenvironment? Our experienced team at Missouri Baptist Medical Center is growing and is seeking a specialist to support our dynamic...

Revry

Finance & Accounting Analyst Job at Revry

 ...Finance & Accounting Analyst Full-time Remote (U.S.)Reports to: Head of Finance About Revry Revry is the LGBTQ+ global streaming network...  ...: Assist with general ledger activity, journal entries, and monthly close processes Perform account reconciliations... 

Atlantic Partners Corporation

Customer Support Analyst Job at Atlantic Partners Corporation

 ...center environment preferably dealing with PC and application software, mainframe and client server computer systems # Certified Help Desk Professional preferred. # HIPAA certified preferred. # Ability to communicate/interact effectively with customers, users, technical... 

KRIER FOODS LLC

Lab Technician 1st shift Job at KRIER FOODS LLC

: The lab tech position has primary responsibility for ensuring the quality of the product and finished goods being produced and that they meet all customer specifications by performing the laboratory testing and line verifications. Responsibilities: Operate in accordance...