Patient Care Coordinator - Advanced Case Conversion & Client Counseling Job at Dream Team Elite | Powered by DVMElite, Spring, Montgomery County, TX

dndtZUhoTnRyUS9wVjRpdDlwYXVHVkFtWmc9PQ==
  • Dream Team Elite | Powered by DVMElite
  • Spring, Montgomery County, TX

Job Description

Compensation: Competitive, based on experience

Type: Full-Time, Onsite

Advanced Case Conversion & Client Counseling

Role Purpose

The Patient Care Coordinator III is an advanced case specialist responsible for helping clients move forward with recommended imaging or treatment . This role focuses on high-value diagnostics and services , including MRI, CT, and I-131 therapy. PCC III team members combine medical knowledge with consultative communication skills to guide clients through complex decisions and overcome barriers to care.

Primary Focus

Inside sales and case conversion for advanced imaging and specialty services.

Core Responsibilities

  • Respond to complex inquiries regarding MRI, CT, and I-131 therapy
  • Conduct detailed consultations with pet owners following referrals
  • Address client concerns regarding cost, anesthesia, procedure risks, and outcomes
  • Guide clients through financing options or payment solutions when appropriate
  • Help clients understand the clinical value of advanced imaging in their pet’s diagnosis
  • Coordinate scheduling for high-value procedures with clinical leadership 
  • Ensure urgent or time-sensitive cases are scheduled as quickly as possible

Key Skills Developed

  • Medical inside sales and consultative communication
  • Objection handling and client counseling
  • Advanced understanding of veterinary imaging indications
  • Financial discussions and treatment planning support
  • High-value service conversion

Schedule & Benefits

  • Full-time, 8-hour weekday shifts.
  • Competitive hourly pay based on experience. 
  • 401(k) with company match.
  • Health, dental, vision, and life insurance. Paid time off.
  • Continuing education and professional development.

As part of our hiring process, we require all candidates to complete the Culture Index survey to help us better understand their natural strengths, communication style, and work preferences. This allows us to ensure alignment with the role and team, creating a more thoughtful and productive interview experience for everyone involved

Job Tags

Hourly pay, Full time, Shift work, Weekday work

Similar Jobs

Red Dirt Septic

Pump Truck Driver Job at Red Dirt Septic

 ...Pump Truck Driver / Operator CDL Required, Local Routes, Steady Hours Red Dirt Septic Edmond, OK $20/hour and up depending on experience Looking for a stable, hands-on driving job with no overnight travel? Red Dirt Septic is hiring a Pump Truck Driver /... 

Domina's Agway

Lawn & Garden Center General Manager Job at Domina's Agway

 ...with energizing activities, from walking the sales floor and assisting customers to managing inventory and maintaining presentation standards...  ...floor, yard, and greenhouse areas Willingness to work weekends and extended hours during peak seasonal periods Comfortable... 

Campbell County Health

OCCUPATIONAL HEALTH TECH Job at Campbell County Health

 ...site childcare ~ And more! Click here to learn more about our full benefits package JOB SUMMARY The Occupational Health Tech works under the supervision of the Occupational Health Supervisor and Occupational Health Clinic. Provides specialized services that... 

Beatrice Loving Heart

Assistant Program Supervisor Job at Beatrice Loving Heart

Beatrice Loving Heart is looking for a qualified Program Supervisor to manage and facilitate the daily operations of the Agency. The Program...  ...with Vision and Dental option.~401 (k) Retirement Plan Option.~Employee Assistance Program.Pay: startting at $56,160.00... 

Simple Solutions

Sr . SAP Datasphere + Databricks Engineer - Hybrid Job at Simple Solutions

 ...Job Title: Sr . SAP Datasphere + Databricks Engineer - Hybrid Location: Philadelphia or Durham (NC). MUST HAVES: 8-12 years of experience with SAP and Analytics skills 5+ years working with SAP Datasphere + also working with Databricks Client...