Outreach Specialist - Chinese Community Job at Element Care, Brighton, MA

dlFLYkdSQnFyZ2pzWElpaS9wS3JIRnNnYmc9PQ==
  • Element Care
  • Brighton, MA

Job Description

GENERAL SUMMARY:

Develops relationships with and implements strategies for a group of assigned accounts in a specified geographic area with a primary goal to maximize number of account referrals of older adults eligible to join Element Care PACE. Well versed in complete line of PACE services and account needs. Expertly describes, succinctly, PACE benefits to participants and accounts. Responsible for seeking out new accounts. 

  Essential Responsibilities:

  • Develops and implements personal Annual Business Plan which includes strategies and activities necessary to achieve outreach, event, inquiry, referral, and enrollment goals from target accounts.
  • Collaborates with the Information and Referral department and the Enrollment team to achieve inquiry and referral pipeline goals. 
  • Creates productive and collaborative relationships with referral sources to identify likely qualified referrals.
  • Identifies new strategic referral sources and works with managers to grow those relationships.
  • Participates in community outreach activities, including but not limited to, senior fairs, community events, and aligned professional association events.
  • Consistently documents all outreach activities in the Salesforce CRM application in a timely manner.
  • Understands, expertly describes, and presents the Element Care PACE program and value proposition to internal and external groups such as employees, referrals, caregivers, and accounts, as well as potential partners, including, but not limited to, Assisted Living Facilities, Housing and Adult Day Health organizations.
  • Provides market intelligence to Outreach and Enrollment Management.
  • Seeks advice, training and coaching from colleagues and management for continued professional development.
  • Develops strong, productive relationships with Center IDTs and staff.
  • Frequent local travel.
  • Ability to attend events outside of regular business hours.
  • Performs other duties as assigned.

Job Specification:

  • Bachelor’s level degree (preferred) with 1-5 years of experience in older adult services related position.
  • Minimum of 1 - 3 years of sales experience in healthcare or group insurance strongly preferred.
  • Must have proven experience working in a customer facing role focused on sales and/or customer service.
  • Strong understanding of customer service, sales, outreach, and marketing principles and practices.
  • Strong business acumen, strategic prospecting, active listening, relationship building, networking, time management and organizational skills.
  • Strong verbal and written communication with exceptional presentational skills.
  • Excellent computer skills and high-level proficiency with MS Outlook, Word, Excel, and PowerPoint. Experience with a CRM, Salesforce preferred. A willingness to become proficient in other work-related applications. 
  • Knowledge of Medicare, Medicaid and insurances.
  • Possession of a valid Mass. driver’s license and a vehicle to be used for marketing activities.
  • Must be able to lift and carry packages or equipment up to 25 pounds.
  • Fluent in Mandarin

Compensation details: 68000-74000 Yearly Salary

PI04420980ab08-30492-40537030

Job Tags

Local area

Similar Jobs

BHE GT&S

Sr. Engineer/Sr Engineer II Job at BHE GT&S

 ...accredited college or university required. JOB INFO Job Identification 10004922 Job Category Engineering Posting Date 2026-05-15 Apply Before 2026-06-02T03:55:00+00:00 Job Schedule Full time Locations 925 White Oaks Blvd, Bridgeport, WV, 26330, US... 

BHE GT&S

Associate LNG Technician/LNG Technician/Sr LNG Technician (Operations) Job at BHE GT&S

 ...available dependent upon meeting eligibility requirements. QUALIFICATIONS Associate LNG Technician (Operations): 0-2 years' experience in an industrial setting process/product chemical engineering or operations, or power plant operations, depending on type of... 

KPG Healthcare

Plastic Surgeon Job at KPG Healthcare

 ...healthcare agency specializing in connecting qualified clinicians with premier healthcare facilities. We are currently seeking a qualified Surgeon - Plastic & Reconstructive for placement in/around Phoenix, Arizona. Overview Job Title: Surgeon - Plastic & Reconstructive... 

Global Scouting Group

Customs Entry Writer Job at Global Scouting Group

Job Description We are seeking an experienced Import Customs Clearance Specialist to file customs entries in full compliance with U.S. Customs and Partner Government Agency regulations. The ideal candidate will have strong attention to detail, excellent communication...

A.O. Hardee and Son, Inc.

Survey Assistant Job at A.O. Hardee and Son, Inc.

 ...construction site boundaries, elevations, and other key points based on the project specifications. Work closely with engineers, project managers, and other construction personnel to provide information critical for site development. Ensure all surveying instruments,...