Job Description

Role Description

This role exists to help Setmore execute marketing initiatives that don't naturally fit into a single marketing function. From new product initiatives and customer engagement programs to strategic partnerships and special projects, you'll work across the business to turn ideas into execution.

This is a varied role that requires someone who's organised, adaptable and enjoys solving new problems. One month you may be helping launch a customer education program. The next you could be supporting Setmore Spark, coordinating partner campaigns or working with Product and Customer Success to improve customer adoption.

We're looking for someone who enjoys building new initiatives from the ground up. You'll work with multiple teams, coordinate moving pieces and ensure projects move forward without losing momentum.

This isn't a reporting role. It's an execution role for someone who enjoys variety, takes ownership and isn't afraid to work outside a traditional job description.

• Support the execution and growth of strategic marketing initiatives such as Setmore Spark and future business programs.
• Coordinate customer engagement initiatives including webinars, customer education sessions, product awareness campaigns and community programs.
• Work with external partners to execute co-marketing initiatives, product adoption campaigns and market development fund (MDF) activities.
• Support product adoption initiatives by coordinating campaigns across multiple marketing channels.
• Assist with customer onboarding programs and communication initiatives alongside Customer Success and Product teams.
• Coordinate content, design, engineering and marketing teams to ensure campaigns are delivered on time.
• Manage project plans, timelines and follow-ups across multiple marketing initiatives simultaneously.
• Track campaign performance and prepare reports to measure outcomes and identify opportunities for improvement.
• Support customer research, competitive research and new business opportunities as required.
• Take ownership of special marketing projects that require cross-functional collaboration across the organisation.

Qualifications

• 2–3 years of experience in Marketing, Growth Marketing, Campaign Management or Project Coordination.
• Excellent organisational and project management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Comfort working with cross-functional teams including Product, Design, Customer Success and Engineering.
• Experience coordinating campaigns from planning through execution.
• Good analytical skills with the ability to measure campaign performance and communicate insights.
• Self-starter with a willingness to learn new marketing disciplines and take ownership of unfamiliar projects.

Workspace requirements

• Private workroom with the ambience to handle calls.
• Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
• Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
• Power backup (if you have frequent power cut issues).

Company Description

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!

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