Supervises the day to day production and non-production activities of the local departmental employees.
Directly monitors the quality of testing services provided by employees under his/her supervision.
Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.
Schedules department personnel appropriately to match the demands of the daily workflow with in the supervised area.
Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.
Schedules and supervises all non-production activities and obligations of her/his area, such as validations, surveys, etc.
Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities, including acting as manager, upon delegation, during absences.
Assures quality and timely performance of both production and non-production activities under supervision.
Reports performance and results against targets and global standards.
Ensures regulatory compliance within his/her supervision.
Communicates all production and non-production standards, guidelines and information to the supervised staff.
Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC) and responses to inquiries from other functional areas.
Participates in and supports client visits, audits and inquiries, as necessary, to ensure complete fulfillment of requests and interests.
Recruits, trains, and contributes to retention efforts of employees.
Conducts technical training and development of staff as needed.
Supports the departmental manager in assessing and meeting the resource needs.
Supports the development of plans to meet future resource needs.
Evaluates the performance of employees.
Works with department manager to establish training plans for the supervised staff.
Supports the manager in employee evaluations and development plans.
Supports marketing and sales as needed in their efforts to meet specific client requests for testing services.
Perform other duties as required, including testing of patient samples in areas of competence.
Bachelor degree in Biology, Chemistry or other Life Sciences, or Medical Technology degree.
6 or more years of laboratory experience following clinical training, including supervisory or management experience.
Professional certification (e.g., ASCP, AABB).
Fluent in English and Japanese.
Good communication skills.
Good computer literacy.
Clear and confident health care decisions begin with questions. At Labcorp, we’re constantly in pursuit of answers. With unparalleled diagnostics and drug development capabilities, we accelerate innovation and provide insight to improve health and improve lives. Whether you’re a patient, provider, researcher or in the pharmaceutical industry, we’re here for you. More than 70,000 employees strong, we serve clients in more than 100 countries. Labcorp (NYSE: LH) reported revenue of $14 billion in FY 2020.
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