Financial Services Representative - Troup Hwy - Tyler TX Job at Altra Federal Credit Union, Tyler, TX

dWdLZUhoZHRxQUxyVm9HbzlKZXRHbDRvWlE9PQ==
  • Altra Federal Credit Union
  • Tyler, TX

Job Description

Financial Services Representative - Troup Hwy - Tyler TX

Altra Federal Credit Union is a member-focused financial institution dedicated to delivering exceptional service and financial solutions. We are seeking a motivated and professional Financial Services Representative (FSR) to join our team at the Tyler TX Troup Hwy office.

The Financial Services Representative serves as the face of our credit union, assisting members with their financial needs and ensuring a positive experience. This is a dual role that requires both product knowledge and excellent service skills to support our members on-site.

Key Responsibilities

  • Provide account services to members, including opening new accounts, processing transactions, electronic banking, and answering inquiries from members.
  • Analyze members' needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options.
  • Deliver exceptional service while educating members about financial tools and services that can help them reach their financial goals.
  • Promote credit union products and services through conversations.
  • Provide Notary services.
  • Ensure compliance with all policies, procedures, and regulations.
  • Serve as a liaison between members and the credit union, supporting overall branch operations.

Qualifications

  • High school diploma (or equivalent) required.
  • A minimum one (1) year of banking, financial services, customer service or retail experience is required.
  • Lending and sales experience would be helpful and preferred.
  • Strong knowledge of credit union products, lending processes, and digital banking tools.
  • Attention to detail and accuracy.
  • Excellent communication and interpersonal skills with a passion for helping people.

Availability

  • This position is 40- hours a week, Monday through Friday.
  • Typical hours will be 8:30 a.m. to 5:30 p.m. There may be some opening and closing shifts on a rotational basis required.
  • Will require some flexibility within these hours, as needed

Pay & Benefits

  • Competitive starting rate of $18.00+/hour and participation in a monthly incentive plan.
  • When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam.
  • Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
  • Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
  • Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
  • Paid time off, volunteer time off, and your birthday off (paid)!
  • Employee-only perks and discounts

At Altra Federal Credit Union , you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

PIb68a73a20255-30492-40991611

Job Tags

Work at office, Monday to Friday, Shift work

Similar Jobs

MRINetwork Jobs

Sr. Network Engineer - Enterprise Networking (CCNP or CCIE) Job at MRINetwork Jobs

 ...Sr. Network Engineer - Modern Networks (CCNP or CCIE)* Remote role - based in the Northern NJ / NYC metro area * Full-time Perm...  ...-gen enterprise and data center networks (Nexus 3K/5K/7K/9K, Cisco ACI, Arista leaf-spine)* Lead migrations, cutovers, troubleshooting... 

Psych Health Associates

PMHNP-Tavernier SIGN ON BONUS Job at Psych Health Associates

Sign on Bonus! Psychiatric Mental Health Nurse Practitioner (PMHNP) Part-time 1099 Location: Tavernier Florida About the Role PHA is seeking a dedicated PMHNP to join our growing team. You will provide psychiatric care across multiple skilled nursing facilities...

Aptara Inc.

Radiologic Technology Subject Matter Expert Job at Aptara Inc.

We are looking for Radiologic Technology instructors to work with our team for the next 6 to 8 months to create digital content and assessments that support existing textbook materials. You will be working with our lead editorial team to assist in the development of...

The LiRo Group

Construction Inspector w MEP - Syracuse Job at The LiRo Group

Inspector with MEP Location: Syracuse NY About LiRo-Hill LiRo-Hill is a construction management and engineering firm supporting public and private sector projects across the Northeast. The firm is ranked among ENRs top A/E firms and is part of Global Infrastructure...

DGVE law, LLC

Legal Client Experience Coordinator Job at DGVE law, LLC

 ...FULL TIME MON-THURS 9 AM-6 PM ON SITE (NOT REMOTE) SMALL FIRM EXPERIENCE REQUIRED - NOT ENTRY LEVEL HIGH TECH - ALL MAC (NO PC) Who You Are You are kind, friendly, enjoy working collaboratively, bring good energy into the room, and are good at perspective...