Communications Specialist/Answering Service Job at Silver Rock Enterprises Inc, Kingman, AZ

dUFLVEh4eHZyQXp1VjRpaTlKQ2tIMTRtWXc9PQ==
  • Silver Rock Enterprises Inc
  • Kingman, AZ

Job Description

Description:

TELEPHONE ANSWERING SERVICE OPERATOR
Kingman, Arizona | Full-Time | On-Site
$18/hour + Performance Incentives

Silver Rock Enterprises is hiring dependable, detail-oriented professionals to join our live answering service team.

This is not a casual call center job.

Our operators handle important calls for medical offices, businesses, and emergency-related services across the country. Accuracy, professionalism, reliability, and calm communication are critical to success in this role.

We are looking for people who:

  • Show up consistently and on time
  • Stay focused in a fast-paced environment
  • Communicate clearly and professionally
  • Follow detailed instructions accurately
  • Remain calm under pressure
  • Work well within structured systems and procedures

If you prefer constant variety, dislike routine processes, or struggle with multitasking under time pressure, this position will likely not be a good fit.

ABOUT THE ROLE

As a Telephone Answering Service Operator, you will:

  • Answer inbound calls for business and medical clients
  • Follow client-specific instructions exactly
  • Take accurate messages while speaking with callers
  • Route urgent calls appropriately
  • Handle sensitive and confidential information professionally
  • Manage multiple systems and screens simultaneously
  • Maintain composure during high call volume periods

This position requires strong listening skills, typing accuracy, attention to detail, and reliability.

SCHEDULE & WORK ENVIRONMENT

  • Full-time position
  • On-site in Kingman, AZ
  • Flexible availability required, including evenings, weekends, and holidays
  • Fast-paced office environment
  • Team-oriented but highly accountable workplace
  • Attendance and punctuality are essential

QUALIFICATIONS

Required:

  • Strong verbal communication skills
  • Basic computer proficiency
  • Typing speed of at least 35 WPM
  • Ability to multitask efficiently
  • Stable work history and dependable attendance
  • Professional attitude and willingness to follow procedures

ABOUT SILVER ROCK ENTERPRISES

For nearly 40 years, Silver Rock Enterprises has provided professional answering services for clients nationwide. We’ve built our reputation on reliability, professionalism, and exceptional customer care.

We are looking for team members who take pride in doing important work well and consistently.

APPLICATION PROCESS

Please apply online only.
No walk-ins or phone calls, please.

Requirements:

HIRING REQUIREMENTS

  • Must pass background screening and drug test
  • Applicants with fraud or violent felony convictions cannot be considered

PAY & BENEFITS

  • Starting pay: $18/hour 
  • Performance-based bonuses and hourly incentives
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • 401(k)
  • Telehealth & Employee Assistance Program
  • Employee Retail Discount Program

Compensation details: 18-19.5 Hourly Wage

PIfd07550bf765-30492-40543902

Job Tags

Hourly pay, Full time, Temporary work, Casual work, Work at office, Flexible hours, Afternoon shift

Similar Jobs

Professional Physical Therapy

Patient Care Coordinator Job at Professional Physical Therapy

 ...occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing... 

Huck Bouma, PC

Franchise and Corporate Associate Attorney Job at Huck Bouma, PC

 ...Franchise and Corporate Associate Attorney This role is well suited for an attorney looking to and build a long-term career in franchise...  .... Our corporate practice covers a broad range of general business matters such as entity formation and structuring, business acquisitions... 

Comprehensive Periodontics & Dental Implants

Dental Assistant Job at Comprehensive Periodontics & Dental Implants

 ...than rsumand were willing to train the right person. Our assistants are actively involved in implant surgery, grafting procedures,...  ...Ability to work in a fast-paced environment. Bonus: Dental Assistant (DA) or RDA experience. Bilingual (Spanish) Growth... 

Piedmont Healthcare Inc.

Pharmacy Tech Job at Piedmont Healthcare Inc.

 ...Education ~ H.S. Diploma or General Education Degree (GED) Required Work Experience No experience required Hospital pharmacy experience Preferred IV admixture experience Preferred IV chemotherapy preparation experience Preferred Licenses and Certifications... 

Pup Culture Dog Walking and Pet Sitting

Dog Walker/Pet Sitter Job at Pup Culture Dog Walking and Pet Sitting

 ...choose to visit certain businesses specifically because they are dog-friendly? Do you make up voices for your pets? Do you prefer...  ...specialize in safe, individualized dog walks, adventure hikes, and cat sitting. We serve over 400 active clients, and we continue to grow. We...