Communications Specialist/Answering Service Job at Silver Rock Enterprises Inc, Kingman, AZ

c3dDWkVCVnBxUVBxWDRTaTk1R2tHVjBnYnc9PQ==
  • Silver Rock Enterprises Inc
  • Kingman, AZ

Job Description

Description:

TELEPHONE ANSWERING SERVICE OPERATOR
Kingman, Arizona | Full-Time | On-Site
$18/hour + Performance Incentives

Silver Rock Enterprises is hiring dependable, detail-oriented professionals to join our live answering service team.

This is not a casual call center job.

Our operators handle important calls for medical offices, businesses, and emergency-related services across the country. Accuracy, professionalism, reliability, and calm communication are critical to success in this role.

We are looking for people who:

  • Show up consistently and on time
  • Stay focused in a fast-paced environment
  • Communicate clearly and professionally
  • Follow detailed instructions accurately
  • Remain calm under pressure
  • Work well within structured systems and procedures

If you prefer constant variety, dislike routine processes, or struggle with multitasking under time pressure, this position will likely not be a good fit.

ABOUT THE ROLE

As a Telephone Answering Service Operator, you will:

  • Answer inbound calls for business and medical clients
  • Follow client-specific instructions exactly
  • Take accurate messages while speaking with callers
  • Route urgent calls appropriately
  • Handle sensitive and confidential information professionally
  • Manage multiple systems and screens simultaneously
  • Maintain composure during high call volume periods

This position requires strong listening skills, typing accuracy, attention to detail, and reliability.

SCHEDULE & WORK ENVIRONMENT

  • Full-time position
  • On-site in Kingman, AZ
  • Flexible availability required, including evenings, weekends, and holidays
  • Fast-paced office environment
  • Team-oriented but highly accountable workplace
  • Attendance and punctuality are essential

QUALIFICATIONS

Required:

  • Strong verbal communication skills
  • Basic computer proficiency
  • Typing speed of at least 35 WPM
  • Ability to multitask efficiently
  • Stable work history and dependable attendance
  • Professional attitude and willingness to follow procedures

ABOUT SILVER ROCK ENTERPRISES

For nearly 40 years, Silver Rock Enterprises has provided professional answering services for clients nationwide. We’ve built our reputation on reliability, professionalism, and exceptional customer care.

We are looking for team members who take pride in doing important work well and consistently.

APPLICATION PROCESS

Please apply online only.
No walk-ins or phone calls, please.

Requirements:

HIRING REQUIREMENTS

  • Must pass background screening and drug test
  • Applicants with fraud or violent felony convictions cannot be considered

PAY & BENEFITS

  • Starting pay: $18/hour 
  • Performance-based bonuses and hourly incentives
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • 401(k)
  • Telehealth & Employee Assistance Program
  • Employee Retail Discount Program

Compensation details: 18-19.5 Hourly Wage

PI42538bcb731c-30492-40543902

Job Tags

Hourly pay, Full time, Temporary work, Casual work, Work at office, Flexible hours, Afternoon shift

Similar Jobs

First Light Casino

Security Officer Job at First Light Casino

 ...our team as a slot attendant, cage cashier, cleaning staff, or security personnel, you'll become part of a diverse, customer-focused environment...  ...Key Management : Strictly monitor and secure all facility and office keys. Maintain accurate logs and protocols to safeguard access... 

PacifiCorp

Area Transmission Planner I Job at PacifiCorp

 ...culture of customer service excellence, environmental sustainability inclusion & belonging. General Purpose Contributes to planning and implementation of transmission projects necessary to ensure that the transmission system continues to reliably and efficiently... 

Royal Caribbean Cruises, Inc.

Head Butcher Job at Royal Caribbean Cruises, Inc.

Head ButcherThe role involves ensuring the smooth and efficient operation of the Butcher Shop, including directing, coaching, supporting, supervising, and evaluating direct reports. Responsibilities include thawing, butchering, and preparing meat and poultry for daily... 

SGS Consulting

Recruiter I Job at SGS Consulting

 ...and team dynamics effectively consistently. Source candidates using job boards, social media, referrals, networking, and other recruitment channels proactively consistently. Screen resumes and conduct initial interviews to assess candidate qualifications,... 

Rose Eden

Junior Web Developer (2 positions) Job at Rose Eden

 ...company**Location:** Detroit, MI (remote or hybrid you choose)**Experience:** 1+ years in web development **About Us:**...  ...Compensation:** Competitive for junior level (based on experience)...  ...Please confirm you are a US developer and send a short note about your...