Careerscape is supporting a client opening for a Hybrid Call Center Representative with a fast-growing customer experience and support organization based in New York City.
This is a high-volume, fast-paced role for someone who enjoys helping customers, solving problems quickly, and delivering professional service across phone, chat, and email channels.
As a Call Center Representative, you will be the first point of contact for customers. You will help answer questions, resolve issues, document customer interactions, and support a smooth service experience from start to finish.
This role is a strong fit for candidates looking to build a long-term career in customer service, call center operations, sales support, client support, or customer success.
Candidates must be able to work a hybrid schedule in New York City, with a mix of in-office and remote work based on business needs.
Job Type: Full-Time | Work Type: Hybrid | Industry: Customer Service | Experience: Entry
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