Job Description

Job Title: Business Operations Analyst

Duration (Contract): 12 Months

Client Location: Santa Ana, CA 92707

Location Preference: Onsite

Job Description:

As a Business Operations Analyst, you will support the GPCA Parts Department by managing risk and ensuring cost governance across logistics operations, third-party contracts, and compliance adherence. The contractor will focus on optimizing processes, identifying cost-saving initiatives, and ensuring regulatory compliance while collaborating with internal teams and external partners.

Roles & Responsibilities:

• Conducting operational risk assessments and monitoring.
• Ensuring compliance with regulatory and safety standards.
• Managing third-party contracts and 3PL compliance to mitigate risks
• Monitor parts inbound and outbound escalation cases to identify opportunities and improvements in related operations, logistics, and quality.
• Coordinate communication between multiple parties including, SDSA, LPS, Field Service, Suwon, and warehouse teams to develop and/or revise protocol on parts handling, quality, and defect and damages.
• Conduct operational risk assessments on operation, logistics, and warehouse for department-level risk early sensing and initiate projects for risk prevention and improvements.
• Ensure warehouse and logistics cost governance by collaborating with SDSA and LPS to verify correct invoicing within policy.
• Oversee compliance and regulatory adherence (safety and environmental) governance in collaboration with SDSA and LPS aligning with industry standards.

Required Skills, Experiences, Education and Competencies:

• Bachelor's degree in business administration, Industrial Engineering, or a related field.
• 5+ years of experience in risk management, logistics operations, or cost governance.
• Proven ability to analyze processes and identify cost-saving opportunities.
• Strong understanding of compliance and regulatory requirements in logistics and warehousing.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Experience working with third-party contracts and vendor management.
• Familiarity with industry standards for logistics and warehousing operations.
• Knowledge of compliance frameworks (safety and environmental).
• Experience in cross-functional collaboration with global teams.

The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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