Job Description

Front of House Manager

Pat Gallagher’s Hospitality Group is a renowned dining establishment known for its exceptional cuisine and warm hospitality. We are looking for an experienced Front of House (FOH) Manager to join our team and ensure our guests have a memorable dining experience from the moment they walk through our doors. If you have a passion for hospitality and enjoy leading service teams in a fast-paced, high-performance environment, we invite you to apply for this exciting opportunity.

Job Description:

As a Front of House Manager , you will work under the General Manager and Assistant General Manager to oversee daily front-of-house operations. You will lead the service team during shifts, ensure exceptional guest experiences, and maintain high standards for service, cleanliness, and efficiency.

This role is ideal for a hospitality professional who thrives on the floor, enjoys coaching teams in real time, and takes pride in delivering consistent, high-level service.

Responsibilities:

• Lead and manage front-of-house operations during service, ensuring smooth and efficient execution

• Supervise and support hosts, servers, bartenders, food runners, and bussers

• Ensure all guests receive attentive, high-quality service throughout their experience

• Monitor dining room flow, table pacing, and section balance

• Handle guest feedback, concerns, and service recovery with professionalism

• Train, coach, and develop team members to meet service standards

• Assist with onboarding and ongoing training of new hires

• Maintain cleanliness and organization of the dining room and service areas

• Support scheduling, shift planning, and labor management as directed by GM/AGM

• Ensure compliance with company policies, health regulations, and safety standards

• Collaborate with kitchen leadership to ensure alignment between front and back of house

• Assist with execution of private dining, events, and promotions

• Complete opening and closing managerial duties, including reporting and shift recaps

Qualifications:

• Previous experience in a supervisory or management role in a full-service restaurant

• Strong leadership, communication, and interpersonal skills

• Ability to thrive in a fast-paced, high-volume environment

• Passion for hospitality and delivering exceptional guest experiences

• Strong problem-solving and conflict resolution skills

• High attention to detail and organizational skills

• Professional demeanor and team-oriented mindset

• Understanding of restaurant operations, including service standards and floor management

• Availability to work nights, weekends, and holidays as needed

At our many restaurants, we take pride in curating an exceptional dining experience that celebrates the rich flavors of Louisiana’s culinary heritage. As a Front of House Manager , you will be an essential part of our team, contributing to the service excellence, leadership, and consistency that define our brand.

Join our passionate and dedicated team, where creativity, excellence, and teamwork are celebrated. We offer competitive salary, opportunities for career growth, and a supportive work environment that fosters professional development.

If you have a passion for hospitality and a desire to grow as a leader in a high-performing environment, we invite you to apply. Please submit your resume, cover letter, and references here.

Pat Gallagher’s Hospitality Group is an equal opportunity employer, committed to diversity and inclusion in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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